Shipping Policies
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I thank you for choosing Hair of Nature to care for you and your family hair. I know you are eager to start you hair journey, below is more information about our processing and shipping times.
Processing Time is the time your order is place until the time a printing label is created. Processing take 3-4 day not including weekends or holidays.
Shipping Time is the time your shipping label is printed and USPS or FEDEX service scan it as received for transit.
Shipping time is followed: USPS first class mail 3-5 business days not including weekends, holidays, weather or national shut downs. USPS Priority 2-3 business days not including weekends, holiday and national shut downs. Check www.usps.com for holiday and tracking schedule. FEDEX is used for international shipping and varies from country to country. Time can be between 3-14 days not including weekends, holidays, weather, national shut downs or custom interception. Also for international customers please be advised you will be responsible for paying duty tax if required.
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My wife has spent $90 on product and is getting the run around. She has been talking to representatives all day to no avail. Payment was sent and product is not here. The rest is on YOU. Please respond in 48 hours or the Better Business Bureau will get involved.
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